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Client story · Johor BahruRelay
RT Rumatengah The House of Laksa Johor

The House of Laksa Johor runs every evening on Relay.

In a residential lane in Kampung Melayu Majidee, every order, every station and every ringgit moves through one live system.

LocationKg Melayu Majidee, Johor Bahru
OpenWed–Sun · 6–11 PM
SignatureLaksa Johor, rich creamy gravy
On Relay5 screens · 92 menu items
The place

It feels like eating
at a neighbour's place.

Rumatengah, by Ateh's Kitchen, is a homely Johorean spot in a residential area, with seating outdoors. People come for the Laksa Johor with its rich, creamy gravy, and stay for the nasi lemak, lempeng sambal tumis, bubur berlauk and kek batik.

A big menu, one kitchen and one drinks station, and evening service five nights a week. Relay runs all of it: the floor, the kitchen, the drinks, the counter and the owner's phone. Relay's September release was built straight onto their live system.

64 dishes to the kitchen, 28 drinks to the drinks station, sorted by themselves every time an order is fired.

“Since we started using Relay, the way we work changed completely. Everything moves faster, it's easy to see what's still missing, and everyone from the floor to the kitchen can see the same thing. No more guessing.”
IzwanOwner, Rumatengah · Johor Bahru
A typical order

One tap at the table. Two stations know what to do.

The laksa and the lempeng go to the kitchen screen. The teh O ais and the kopi go to the drinks station. At the same moment, the counter already knows the total, and the owner can see it all from their phone.

Kitchen: laksa, nasi lauk, pan mee, lempeng
Drinks: kopi, teh, milk drinks, sparkling
Counter: RelayPOS with their own DuitNow QR
TABLE 47:48 PM
RUMA TENGAH · floor
2× Laksa JohorKITCHEN
1× Lempeng Sambal TumisKITCHEN
1× Kek Batik ClassicKITCHEN
2× Teh O AisDRINKS
1× Kopi AisDRINKS

TOTALRM 49.50
A night at Rumatengah

From opening the shift
to the sales report.

The service day begins

Relay counts Rumatengah's service day from 4 PM, so anything sold after midnight still lands on the right night.

COMMAND

The owner opens the shift

From their phone, with owner-only access. The floor, the kitchen, the drinks station and the counter come alive.

COMMAND

Table 4 orders

Laksa to the kitchen, teh O ais to the drinks station, in about 200 milliseconds. If a guest doesn't want something, the kitchen sees it flagged ⚑ TAKNAK in red.

ORDER ENTRY · KITCHEN · DRINKS

Paying at the counter

Once the food is out, the table lights up on RelayPOS. Guests scan Rumatengah's own DuitNow QR, or pay by cash or card, and can split the bill.

RELAYPOS

Close, already counted

The owner closes the shift. An Excel sales report named "Rumatengah [date] Sales" is ready for the accounts.

COMMAND
Visit them

Rumatengah

Address18, Lorong Murni, Kampung Melayu Majidee,
81100 Johor Bahru
OpenWednesday to Sunday, 6 PM to 11 PM
What Relay does for them
  • Five screens: Order Entry, Kitchen, Drinks, RelayPOS and Command
  • Their DuitNow QR at the counter and on the guest screen
  • Owner-only access to Command and the menu
  • Excel reports for one day or a date range
  • Every update lands on their live system

Place details from Rumatengah's public profiles. Relay details from their own setup.

Your restaurant next

Run your service
like Rumatengah.

Send us a photo of your menu. We'll load it in and run a whole service in front of you.